CANCELLATION POLICY: Your appointments mean the world to us and we love seeing you. However, we know that life gets in the way sometimes, even for the stylist, and we do our best to keep you informed of your appointment with our text and email reminders sent out starting 7 days in advance. Please give us 72 hrs notice of a cancellation so we can open the space up for another customer. If you should cancel within 24 hrs of your appointment you will be charged 50% of the service you had scheduled. Frequent flyers of late cancellations or no shows may result in a 50% deposit being required to schedule future appointments.
SPECIAL OCCASION CANCELLATION POLICY: We value our Special Occasion clients, and we understand that sometimes things become out of your control. So that we could provide the top of the line service to you and/or your entire party, and understanding that we may have more than 1 of our stylists reserved to make your dreams come true. Please give us a 2 week notice for any Special Occasion bookings or we reserve the right to not refund your deposit.
DEPOSITS: We require a non-refundable 50% deposit on all services over $300.00 or for services requiring more than 3 hours. Your stylist may also at their own discretion require a deposit at the time of booking.
CELL PHONE POLICY: We all have one. We all use one. However, for the peaceful experience of our guests, we ask that all cell phones remain on silent or vibrate. We also provide a charging table for your convenience at the shampooing area while you wait, we invite you to plug in!
CHILDREN POLICY: We love them. Just remember we work with sharp objects, so please keep them close to you.
TIPPING POLICY: It is customary in the service industry to tip and we at Stylekrafters appreciate the generosity of our clients. It means so much to us and is a big part of our income. While it is not a TRUE POLICY, we do appreciate the tips we receive. For your convenience, we have a tip box located on the front counter sorted by the stylists. At this time we can not apply tips to your credit card transactions but for your convenience we do accept cash or if you were paying by personal check, you can add the tip to your check. Depending on the stylist, Venmo and other type apps may be accepted.
PAYMENT: We accept CASH and personal CHECKS. We also accept VISA, MASTERCARD, AMEX AND DISCOVER. We do not accept Venmo type app. You can check with your stylist or ask at the front desk if you would like to use an app for tipping.